IANS | 09 Apr, 2024
Bajaj Allianz Life Insurance on Tuesday said that it partnered with
Meta to introduce premium payment options on WhatsApp for customers to
seamlessly manage their policies and payments all in one place.
With this, customers can effortlessly pay their premiums through
various payment modes like net banking, credit cards, and UPI directly
within the WhatsApp interface.
"With the new premium payment
option on the platform, customers will now have an even more enhanced
and seamless experience," Rajesh Krishnan, Chief Operations &
Customer Experience Officer at Bajaj Allianz Life Insurance, said in a
statement.
"At Bajaj Allianz Life, we are constantly innovating to
bring in customer-centric solutions to cater to the ever-evolving needs
of our customers and help them keep their life goals on track," he
added.
According to the company, this initiative simplifies the
payment process, eliminating the need to switch between various payment
apps and ensuring uninterrupted and efficient premium payments directly
within WhatsApp, enhancing the overall customer experience.
Bajaj
Allianz Life offers over 25 services on the app, and the new offering
aims to make the customer experience more holistic, seamless, and
convenient.
With WhatsApp Pay's end-to-end encryption, all
transaction details will be protected, ensuring that only the sender and
recipient can access them, the company mentioned.