IANS | 27 Apr, 2023
Prime Minister Narendra Modi on Thursday addressed a program marking the
completion of 20 years of the State Wide Attention on Grievances by
Application of Technology (SWAGAT) initiative in Gujarat via video
conferencing. The Gujarat government is celebrating SWAGAT Saptah on
this occasion.
During the event, the Prime Minister
interacted with past beneficiaries of the scheme, expressing
satisfaction that SWAGAT has achieved its objective of providing
citizens with solutions to their problems and addressing community-wide
issues.
Modi underlined that the good governance model of Gujarat
has gained worldwide recognition due to the government's honest and
dedicated efforts. He mentioned the International Telecom Organisation's
praise for SWAGAT as an example of e-transparency and e-accountability,
as well as the United Nations' prestigious award for Public Service
conferred on the initiative.
The Prime Minister highlighted that
SWAGAT has become an inspiration for many governance solutions, with
numerous states working on similar systems. At the national level, the
PRAGATI system has been implemented to review the government's work,
playing a significant role in India's rapid development over the last
nine years. He revealed that projects worth approximately Rs 16 lakh
crores have been reviewed through PRAGATI, accelerating many projects as
a result.