SME Times News Bureau | 17 Oct, 2020
NITI Aayog member
VK Saraswat emphasized that quality in the present context is getting so
pronounced that if you (Industry) want to get Atmanirbharta and
competitiveness, it is not just producing goods and services but producing
quality goods and services which only will bring competitiveness to us.
Addressing a virtual
FICCI session ' Saraswat said, "Disruptive technologies are changing
the scenario of manufacturing sector in the country and quality plays an
important role in that. In the past, quality was synonymous with control,
compliance and cost but today it has been redefined to meet the different
stated that we need to involve quality into company's operative management and
people system. We have to build managerial capabilities to lead the culture of quality on the front
line, he added.
that Industry 4.0 projects must be aligned with the strategies and goals of the
organization. "Investments in competence, development of staff in
organization must be done to understand the implications of Industry 4.0,"
said that the contribution of the services sector in the Indian economy is more
as compared to the manufacturing sector.
the services sector, quality is very important. Emerging technologies and our
concept of sustainability are making the relevance of Total Quality Management
(TQM) imperative. Today's TQM is a flexible system with a customer centric
focus which is well integrated and aligned," he said.
To make TQM
more efficient, Dr Saraswat emphasized on '7 S' - Structures,
Strategies, Systems, Styles, Staff, Skills and Shared values.
the growth in Industrial 4.0, he said that we should focus on Quality 4.0 as
well. 'Quality 4.0 will be drive by innovation which means customers, suppliers
and society are integrated with a focus on data and new emerging technologies.
This will make
Industry 4.0 more proactive and provide the best products in the competitive
market, he added.
He also emphasized that increased
awareness about Quality 4.0 is the need of the hour and further research should
be done to fully understand the long-term consequences for humans.