Hotel Sangeetha, Chennai, Issues a Clarification on Food Pricing

NewsVoir | 20 Nov, 2017

Hotel Sangeetha has issued a press release saying âThe prices of food items in our hotels have been reduced at the rate of 10% to 20%, consequent to the drastic slash of GST to 5% from 18% and 12% on Hotels and Restaurants.â

By way of clarification Hotel Sangeetha has issued a press release detailing following the recent reduction of GST on Hotels and Restaurants, we have reduced the prices of food items at the rate of 10% to 20% with effect from November 14 midnight in all the 27 branches of Hotel Sangeetha. Necessary changes have been made in the billing software also.

But, due to technical snag the prices at Sangeetha DLF branch have not changed on 15th November only.

Once the error was brought to the notice of the management, the prices of food items were brought down immediately on 16th November.

Unfortunately, in the mean-time, the news of non-reduction of prices at DLF Sangeetha branch went viral in the social media. Though we had issued a clarification note about the price reduction in the social media, the old rumours are still found circulating. We, therefore, appeal to our customers not to rely on rumors and to continue their patronage to our restaurants.

Customer welfare has always been at the forefront of the policy of Hotel Sangeetha. Considering the bug/technical error in the billing software which resulted in the non-reduction of prices for only one day in the DLF branch, we have given an additional reduction of 10% in the prices of food items, with effect from November 16th to 30th over and above the reduction of 10% to 20% on food prices.

Further issues, if any, can well be communicated to svrsangeetha@gmail.com.