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Productivity paranoia making hybrid work unsustainable: Microsoft
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IANS | 23 Sep, 2022
Amid the debate on moonlighting by tech employees who are working from
home after more than two years of the pandemic, a Microsoft report has
revealed that 85 per cent of business leaders say that the shift to
hybrid work has made it challenging to have confidence that employees
are being productive.
As some organisations use
technology to track activity rather than impact, employees lack context
on how and why they're being tracked, which can undermine trust and lead
to "productivity theatre".
"This has led to productivity
paranoia: where leaders fear that lost productivity is due to employees
not working, even though hours worked, number of meetings, and other
activity metrics have increased," according to the Microsoft's 'Work
Trend Index Pulse' report.
Several leaders and managers are
missing the old visual cues of what it means to be productive because
they can't "see" who is hard at work.
Indeed, compared to
in-person managers, hybrid managers are more likely to say they struggle
to trust their employees to do their best work (49 per cent vs. 36 per
cent) and report that they have less visibility into the work their
employees do (54 per cent vs. 38 per cent).
"And as employees feel the pressure to 'prove' they're working, digital overwhelm is soaring," the findings showed.
Nearly 48 per cent of employees and 53 per cent of managers report that they're already burned out at work.
According
to the report, leaders need to pivot from worrying about whether their
people are working enough to helping them focus on the work that's most
important.
Nearly 81 per cent of employees say it's important
that their managers help them prioritise their workload, but less than a
third (31 per cent) say their managers have ever given clear guidance
during one-on-ones.
"Solving this issue needs to start at the
top: 74 per cent of people managers say more guidance on prioritising
their own work would help their performance, and 80 per cent say they'd
personally benefit from more clarity from senior leadership on impactful
priorities," said the report.
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