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Delhi airport launches doorstep baggage pick-up, drop service
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SME Times News Bureau | 14 Feb, 2020
GMR-led Delhi International
Airport Limited (DIAL) on Friday announced that it has launched a
doorstep baggage transfer facility for passengers flying to and from
Delhi Airport.
After successful trial the facility has been
officially launched at Terminal 3. The service has been introduced in
collaboration with Bengaluru-based 'CarterX', as part of DIAL's
endeavour to provide world-class experience to its passengers.
To
avail the facility, a passenger can book their baggage through CarterX
website or app or counters at Delhi Airport to be picked from their home
in Delhi and NCR region. Soon the booking facility would be available
through Delhi Airport website - www.newdelhiairport.in, said DIAL
spokesperson.
Each bag thus booked is then secured in separate
tamper-resistant sealable bags, which are marked and bar-coded for easy
identification. On arrival at the airport, passengers can collect their
baggage at the Departure forecourt area and proceed for check-in, he
said.
Similarly, passengers arriving at Delhi Airport can book
the service online or at the baggage pick-up and drop counter, located
in meeters and greeters area of Terminal 3 arrival. The baggage will
then be delivered to locations in Delhi, NCR region, Punjab, Haryana,
Uttar Pradesh and Rajasthan. All the baggage booked for pick-up and drop
facility are insured by the service provider agency, he said.
With
this fully digital platform, passengers can travel hassle free while
they are travelling from and to Delhi Airport, as they no longer need to
worry about carrying their heavy bags. The service offers seamless
experience of baggage transit for passengers, the spokesperson said.
Passengers
availing this facility will have to provide the date of service for
pick-up or delivery, flight details, delivery location. After payment of
service fee, the baggage would be brought to arrival departure area.
The passenger can also track their baggage in transit on phone or
tablet, he said.
However, going forward, this service will be extended to Terminal 1 and Terminal 2.
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