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Indian frontline workers worry job loss if fail to adapt to new tech
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SME Times News Bureau | 13 Jan, 2022
Six in 10 frontline workers in India worry that they
could lose their jobs if they don't adapt to new technology, a new
Microsoft report showed on Thursday.
Nearly 88 per cent of frontline workers in India are excited about job opportunities tech creates.
The
top three reasons for considering a job change for them are to make
more money, to look for a position to develop new skills, and for better
employee benefits, according to Microsoft India's 'Work Trend Index'
report.
"Even as we continue to endure pandemic uncertainty right
now, frontline workers are standing up to the challenge of keeping the
wheels of the economy running," said Rajiv Sodhi, COO, Microsoft India.
"There
are clear signals about the opportunity to align business outcomes with
the wellbeing and growth of frontline employees. It's encouraging to
see that technology can help at this inflection point," he said in a
statement.
The Covid-19 pandemic has also strengthened ties and
frontline workers have turned to each other for weathering this storm
together.
In India, 86 per cent of frontline workers report that
they "feel very bonded to co-workers" because of shared stresses brought
on by the pandemic.
But their connections to leadership and company culture are weak.
"Sixty-six
per cent of frontline workers say that leadership does not prioritise
building workplace culture, and that jumps to 69 per cent for those in
management positions on the frontline such as department heads, store
managers, and shop-floor supervisors," the findings showed.
Sixty-five per cent of frontline workers say messages from leadership don't make it to them.
Things
are especially trying for frontline managers (67 per cent) who say
their higher-ups are not effectively communicating with them either.
At
the same time, 17 per cent of frontline workers feel their voice is not
being heard when communicating workplace issues, said the report.
While
23 per cent of frontline workers in non-management positions don't feel
valued as employees, many workers (65 per cent) wish more was being
done to help with physical exhaustion or to support mental health (64
per cent).
"As we embark on year three of the pandemic, 41 per
cent of frontline workers believe that work stress will either stay the
same or worsen in the coming year," the report mentioned.
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