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S'pore airport to offer travellers contactless safe experience
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IANS | 02 Jul, 2020
Singapore's Changi Airport has started deploying proximity sensors and
other devices to provide passengers with contactless and safe
experience, in preparation for the gradual resumption of air travel.
At
Changi's automated kiosks, new proximity sensors are being installed
progressively so that travellers do not need to touch the electronic
screens when they check in or drop off their bags, the airport said in a
statement on Wednesday.
Used for the first time in any airport,
infrared sensors will enable passengers to select options and key in
their travel details by pointing their finger close to the screen
without touching it, reports Xinhua news agency.
For those who
need to check in at counters staffed by customer service agents, acrylic
screens will provide a safe barrier between passengers and staff.
Moreover,
the Immigration and Checkpoints Authority has upgraded the automated
immigration lanes at Changi Airport with a new biometric system that
uses face and iris recognition technology as the primary means for
identity verification, replacing traditional fingerprint scanning.
Changi Airport Group (CAG) is also using new technology to clean and disinfect the airport.
Autonomous
cleaning robots in the terminals have been upgraded with a nozzle that
sprays a light disinfecting mist for added protection on carpets and
floors during cleaning.
CAG is also testing the use of
ultraviolet-C (UV-C) LEDs to disinfect the handrails of escalators in a
safe way. They are also testing the use of contactless infrared
technology for passenger lifts, where travelers just need to hover their
finger over the lift button to activate it.
Tan Lye Teck, Changi
Airport Group's Executive Vice President for Airport Management said,
the improvements demonstrated CAG's continuous commitment to passenger
health and a positive airport experience.
CAG will work with
other aviation partners to instil a high sense of confidence among
travellers going through Changi Airport when air travel eventually
resumes.
Under the impact of COVID-19, the airport has temporarily suspended services of two of its four terminals.
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