SME Times News Bureau | 10 Feb, 2020
micro, small and medium enterprises (MSMEs) are these days accepting newer
technologies and the adoption rate has phenomenally grown in this sector, said Pramod
Sharda, CEO - IceWarp India & Middle East, in an exclusive interview with
of the interview …
tell our readers about the entrepreneurial journey of IceWarp.
Sharda: IceWarp is an all-in-one email communication and
collaboration platform and has been operating in the market since 2001, pioneers in
developing IceWarp Mail Server, Email, Messaging and Collaboration service
for Small, Medium and Enterprise-level Businesses. IceWarp has offices in
the United States, Germany, Russia, Czech Republic,
and India and is used by over 50,000 businesses around the world.
IceWarp is all about transformation and to change the
concept of how teams share information online. It provides an ultimate
all-in-one robust collaboration platform with a whole new family of apps put
powerful collaboration tools right at user’s fingertips by integrating
everything they need under a single login - Email, TeamChat, and Storage.
IceWarp aims at continuous and comprehensive
innovation considering current trends and requirements globally and have
already acquired more than 800 customers in India in a short span of 5 years.
IceWarp is being pondered as the solitary alternative
to Exchange, Office 365, GSuite.
tell us about the products and services offered by IceWarp?
offer Enterprise Email which is a comprehensive communication and a
collaboration platform that includes Audio & Video Calls, TeamChat,
Webmeeting, Storage and Documents.
All-in-one solution that fits across Industry verticals and segments.
also offer Hybrid Email offering, which means co-exist with any other Email
platform in the market on the same domain.
IceWarp can help entrepreneurs and companies?
Sharda: IceWarp is a complete communication
and collaboration platform that fits across Industry verticals and segments.
Today organizations are moving beyond email communication and the world is
collaborating for better productivity and global outreach. IceWarp is a perfect
match for entrepreneurs and companies looking for an alternative to the various
other offerings in the same domain without compromising on the features.
IceWarp entirely changes the concept
of how teams share information online; we strive to push our boundaries with
up-to-date solutions. IceWarp provides an ultimate all-in-one collaboration
platform and a whole new family of apps, and collaboration tools right at the
user’s fingertips by integrating everything they need under a single login -
Email, TeamChat, and Storage.
With IceWarp 12.2, our customers have
got access to the latest cutting-edge technology especially the latest TeamChat
Mobile with its email and chat integration. The TeamChat feature with IceWarp
is a modern real-time collaboration tool that enables teams to share
information online, communicate and collaborate. It is built around natural
team structures and does away with complicated shared folders.
Indian MSMEs are faring in terms of technology adoption?
Sharda: MSMEs are
accepting newer technologies and the adoption has phenomenally grown in this
sector. Today, organizations have realized that it is beyond email, and
collaboration is very strongly needed as a feature to improve productivity and
seamlessly communicate between teams or the external world.
tell us about future plans of IceWarp.
is geared up to make more inroads across the country PAN India as well as the
recent launch at the Middle East is giving a boost for the acceptability in the
Microsoft dominated market where customers are looking for an alternative to
the present solution.