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Last updated: 19 Nov, 2019  

Icewarp.9.thmb.jpg MSMEs accepting newer technologies: IceWarp India CEO

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SME Times News Bureau | 19 Nov, 2019

Indian micro, small and medium enterprises (MSMEs) are these days accepting newer technologies and the adoption rate has phenomenally grown in this sector, said Pramod Sharda, CEO - IceWarp India & Middle East, in an exclusive interview with SME Times.

Excerpts of the interview …

Please tell our readers about the entrepreneurial journey of IceWarp.

Pramod Sharda: IceWarp is an all-in-one email communication and collaboration platform and has been operating in the market since 2001, pioneers in developing IceWarp Mail Server, Email, Messaging and Collaboration service for Small, Medium and Enterprise-level Businesses. IceWarp has offices in the United States, Germany, Russia, Czech Republic, and India and is used by over 50,000 businesses around the world.

IceWarp is all about transformation and to change the concept of how teams share information online. It provides an ultimate all-in-one robust collaboration platform with a whole new family of apps put powerful collaboration tools right at user’s fingertips by integrating everything they need under a single login - Email, TeamChat, and Storage.

IceWarp aims at continuous and comprehensive innovation considering current trends and requirements globally and have already acquired more than 800 customers in India in a short span of 5 years.

IceWarp is being pondered as the solitary alternative to Exchange, Office 365, GSuite.

Please tell us about the products and services offered by IceWarp?

Pramod Sharda: We offer Enterprise Email which is a comprehensive communication and a collaboration platform that includes Audio & Video Calls, TeamChat, Webmeeting, Storage and Documents.

An All-in-one solution that fits across Industry verticals and segments.

We also offer Hybrid Email offering, which means co-exist with any other Email platform in the market on the same domain.

How IceWarp can help entrepreneurs and companies?

Pramod Sharda: IceWarp is a complete communication and collaboration platform that fits across Industry verticals and segments. Today organizations are moving beyond email communication and the world is collaborating for better productivity and global outreach. IceWarp is a perfect match for entrepreneurs and companies looking for an alternative to the various other offerings in the same domain without compromising on the features.

IceWarp entirely changes the concept of how teams share information online; we strive to push our boundaries with up-to-date solutions. IceWarp provides an ultimate all-in-one collaboration platform and a whole new family of apps, and collaboration tools right at the user’s fingertips by integrating everything they need under a single login - Email, TeamChat, and Storage.

With IceWarp 12.2, our customers have got access to the latest cutting-edge technology especially the latest TeamChat Mobile with its email and chat integration. The TeamChat feature with IceWarp is a modern real-time collaboration tool that enables teams to share information online, communicate and collaborate. It is built around natural team structures and does away with complicated shared folders.

How Indian MSMEs are faring in terms of technology adoption?

Pramod Sharda: MSMEs are accepting newer technologies and the adoption has phenomenally grown in this sector. Today, organizations have realized that it is beyond email, and collaboration is very strongly needed as a feature to improve productivity and seamlessly communicate between teams or the external world.

Please tell us about future plans of IceWarp.

Pramod Sharda: IceWarp is geared up to make more inroads across the country PAN India as well as the recent launch at the Middle East is giving a boost for the acceptability in the Microsoft dominated market where customers are looking for an alternative to the present solution.

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