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Last updated: 23 Feb, 2017  
 Face to Face

'Close contact with customers key to good customer services'
Saurabh Gupta | 27 Jun, 2017
The Director of Lasons India Pvt Ltd., Gaurav Aggarwal has said that there is no substitute to personal relations with clients. A 30 minutes one-on-one meeting can never be substituted by hours of video or phone conference calls. "When you sit and talk, you make good conversation. We maintain very close contact with our customers, which is key in our effort to provide good customer service," Gaurav Aggarwal told SME Times in an interview.
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SMEs, start-ups to benefit from GST: Vastada Consulting
Rituparna Kakati | 23 Jun, 2017
While the Goods & Services Tax is to be launched on the night of June 30, 2017, and different sectors of the Indian industry are concerned about how their business would be impacted, Neha Singh Yaduvanshi, Founder, Vastada Consulting, shared her insights on different aspects of the new tax regime.
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Demonetisation picture to be clearer towards 2017-18 end: Chief Statistician
Meghna Mittal | 14 Jun, 2017
While the jury is still out on whether last year's demonetisation has harmed the Indian economy, the government's Chief Statistician maintains that the picture will become clear in the current fiscal only after data from the government and company accounts come in.
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Coming of age: Start-ups should move to next level, says Vishwanathan
Aparajita Gupta | 12 Jun, 2017
The Indian start-up ecosystem is evolving and it is time for stakeholders to move to the next level and collaborate with the external eco-system, says K.S. Vishwanathan, Vice President at Nasscom.
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LoanFrame offers entire portfolio of SME loan products: CEO
Rituparna Kakati | 02 Jun, 2017
In an exclusive interview with SME Times, Shailesh Jacob, Founder & CEO of, a fintech company that provides a comprehensive range of financing solutions to small and medium scale enterprises, gives a thorough picture of the SME financing situation in the country.
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Show me one act where govt done anything divisive in 3-years: Naidu
V.S. Chandrasekar and Sarwar Kashani | 29 May, 2017
Questioning detractors about their charge of divisive agenda pursued by the BJP or the government, Information and Broadcasting Minister M. Venkaiah Naidu told reporters in an interview, "Show me one act where government has done anything divisive in three years. You are creating an impression in the minds of the people. Internationally also, you are trying to spoil the image of India for your political benefits."
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Number of child labours fall in India but child abuse up: Satyarthi
Amiya Kumar Kushwaha | 23 May, 2017
The number of child workers in India has fallen considerably but incidents of sexual violence against children has gone up, Nobel Laureate Kailash Satyarthi has said.
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Scrap all production subsidies: NITI Aayog's Bibek Debroy
Vishav | 16 May, 2017
After kicking up a storm by contending that farm income beyond a certain threshold should be taxed, NITI Aayog Member Bibek Debroy has now said that all production subsidies should be scrapped.
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Bureaucratic hurdles SMEs face have come down: Gamle Appliances CEO
Rituparna Kakati | 04 May, 2017
Bureaucratic hurdles small and medium enterprises (SMEs) face have come down significantly during the new government, said Sanjeev Dayal, Managing Director & CEO, Gamle Appliances, in an exclusive interview with SME Times.
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'Employing concepts like TCO and TVO can scale up your businesses'
Saurabh Gupta | 02 May, 2017
Many companies do not realize that they can scale their businesses and improve their margins by employing concepts like Total Cost of Ownership (TCO) or Total Value of Ownership (TVO) in their transport operations, said Ganesh R. Rewanwar, Co-founder and CEO – FreightBazaar.comand Bhaven Shah – Co-founder and COO –
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