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asd.jpg Internet revolution: Time to leap on the bandwagon

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Bikky Khosla | 02 Apr, 2013

How much promise the Internet holds for small businesses? Thousands, perhaps millions, of pages have been written about how the Internet is making its way to our lives. It is changing everything - the way we work, learn and play, and what is more, this is happening at a stunning pace - from a mere 3 million Internet users-base in 1990, today around 2,405 million people have access to it worldwide, and it is expected that there will be 3,000 million Internet users by 2016 -- almost half the world's population. How can small businesses afford not to have Internet presence?

There is another side of the story. While the Internet has exponential potential as a channel of commerce, its significance goes far beyond online buying or selling -- the Internet is changing the fundamental way of doing business, opening up opportunities abound for those who are embracing the changes while at the same time creating challenges for those who still lack, or choose not to have strategies designed keeping in mind how the nature of business is being transformed by the Internet. And this transformation, too, is happening fast and becoming deeper every day.

Now, let's now look at the findings of a recent survey, "The Internet Economy in the G-20: The $4.2 Trillion Growth Opportunity", conducted by global management consulting firm The Boston Consulting Group over the last 18 months.

BCG table.jpg

Source: The Boston Consulting Group (BCG) [Survey of approximately 4,000 SMEs; BCG analysis]
Note: Figures for some countries may not add up to the totals due to rounding

The survey, with its sample size of 15, 000 small and medium enterprises (SMEs) that operate in some of the world's biggest economies, found that high-Web SMEs (SMEs that use a wide range of Internet tools to market, sell, and support customers, interact with suppliers, and empower employers) experienced 22% more revenue growth than that achieved by low-Web SMEs (SMEs that have a website or social networking site) and no-Web SMEs (they do not have a website).

What is even more compelling is that in some G20 economies like the US, Turkey and South Korea low-web SMEs suffered negative revenue growth in the range of 5-11% while their high - web counterparts registered revenue growth in the range of 10-17% for the three year period. In China, Brazil and India revenue growth of high-Web SMEs for the period stands at 25%, 20% and 19%, respectively against 5%, 12% and 13% revenue growth of their low-Web counterparts for the same period.

The survey also found that job generating prowess of high- and medium-Web SMEs is much higher - for example, in Germany only 50% of the non-Web small firms increased employment against 93% of high-Web and 82% of medium-Web SMEs. The report also adds that in many developed and developing economies, high-Web companies are twice as likely as their low- or no-Web counterparts to have a national and international customer base.

What these findings tell us is exactly what I have mentioned above -- the days are not far when denying to be a part of the Internet revolution would cost dearly to our SMEs. It is no longer an option, but a necessity. As of now, this may not seem so imperative but very soon they would have to make a choice -- either to embrace the inevitable and rise to the challenge of a new Internet driven marketplace, or stick to their old business models and be outpaced by their competition -- the first one is the right one, there's not an iota of doubt.

 
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Starting my business
David Majola | Thu Apr 11 10:53:45 2013
Hi Dean Just waiting for the end of April and I will contact you. Thanks for your support David


Internet means big gets bigger small stays small
Terry | Wed Apr 3 18:54:13 2013
Internet trade is all about volume sales at low prices achieved through higher efficiency, which is also about being the biggest turnover. This being used by big companies to further distance the rich from the poor. Using there money to control the market This does not mean there is more money being made. It also does not mean that the customers get good products, generally internet related products are about good looks and no substance, ask anyone who has bought on Ebay. The problem is the internet is like a Pandora's box: once the lid off no one going to put it back. So if you are a small operator do not expect to get rich through the net the big boys live on the little fish here. Also for the customers forget service that is something that is hard to achieve through a computer screen. Good luck to us all in the 21st century. Computers the enemy of the small businessman and the dream of the big businessman with low overheads who are well cashed up. If you have a spare 5o million dollars the internet is your friend.


Net-marketing
Mrinal Devburman | Wed Apr 3 08:30:39 2013
Within 5 years the fight between malls and network sellers will be prominent in India, I believe.


Not the complete picture
Krish Ponnani | Wed Apr 3 02:45:51 2013
The issues and facts and figures given in the article are very much the truth. But not the whole truth. Two issues. ME TOO jumping in to bandwagon and frauds is one issue the second issue is when and how much is medium or high web and nature of web connection are something to be sorted out. I would have been happier if the editorial had discussed this also to give a balanced picture. but thanks a great article. 


Gap between growth of net users and non users to increase further
Tania | Tue Apr 2 06:11:27 2013
I feel that the gap between growth of net users and non users is set to further increase. Look at countries which are more developed like Germany, South Korea and Turkey. The non-internet enabled SMEs in some cases are actually having negative growth. In ways we cannot even guess right now the internet will become more and more important for our businesses.


 
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