PR Newswire | 15 Oct, 2015
MUMBAI: MRSS India Ltd., a digital market research company has secured a significant contract win with HPCL, a Global Fortune 500 company. The project is about understanding 'Satisfaction of Customers - Individual, Commercial and Rural' with respect to their product and services. This is HPCL's annual customer satisfaction track study with 60,000 interviews across their 62 regional offices Pan India. This study would help HPCL to improve services offered at the retail outlets and strategize their future plan.
"We are glad that our Indian clients are already reaping benefits by partnering with us. We hope to continue to deliver value with our global expertise, local data acquisition and analytics capabilities," said Raj Sharma, Chairman, MRSS India Ltd.
Sarang Panchal, MD, MRSS India Ltd. said "We're delighted to have been selected to support HPCL with our operationally focused and credible research insights. We share with HPCL an absolute commitment to utilize our best digital technology which will ultimately help them to enhance value."
About MRSS India.com
MRSS India relies exhaustively on usage of technology for data acquisition offering reliability, validity and faster turnaround times to its clients. The company has a wide range of offerings such as eye tracking, mobile analytics, video analysis, facial recognition, digital tracking, online communities, neuroscience, emotional analysis, automated audience measurement, sensory sciences, etc. It is India's 1st and only listed Market Research Company and a member of MRSI and DIN (Digital Insight Network - Global). MRSS India is a subsidiary of Majestic Market Research Support Services Limited - One of Asia's largest full-service market research firm. MMRSS is a member of ESOMAR, QRCA, MRA, etc with a presence in 18 countries across the Middle East and Asia Pacific region.
HPCL is a Government of India Enterprise with a Navratna Status, and a Forbes 2000 and Global Fortune 500 company. It had originally been incorporated as a company under the Indian Companies Act 1913. It is listed on the Bombay Stock exchange (BSE) and National Stock Exchange (NSE), India. HPCL has the second largest share of product pipelines in India with a pipeline network of more than 2,500 kms for transportation of petroleum products and a vast marketing network consisting of 13 zonal offices in major cities and 101 regional offices facilitated by a Supply & Distribution infrastructure comprising Terminals, Pipeline networks, Aviation Service Stations, LPG Bottling Plants, Inland Relay Depots & Retail Outlets, Lube and LPG Distributorships.
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Mr. Raj Sharma, Chairman
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Mr. Sarang Panchal, Managing Director
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Corporate Communication Manager, Majestic MRSS