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Business correspondents seek financial support, insurance cover
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SME Times News Bureau | 05 Jun, 2020
The Business Correspondents Federation of India has sought financial support from the Centre amid the COVID-19 crisis.
During
a recent webinar, it has demanded Rs 5,000 per month per business
correspondent from the Central government with effect from April 2020,
along with health and life insurance cover for their uninterrupted
services during the inconvenient times and most uncertain times for the
next six months.
"The appeal is being made to banks as well to
keep the business correspondents channel afloat with liquidity support
to Corporate Business Correspondents who facilitate credit to low income
communities through a large field force much like microfinance
institutions," said a statement from the industry body.
The
virtual roundtable on Thursday to discuss the contribution of the
business correspondents during the lockdown and the role played in
providing cash to the rural regions was attended by Sub-K, FIA Global,
Nearby, Fino Payment Banks, Oxigen, and SaGgraha.
Business
correspondents are playing a crucial role in financial inclusion,
helping customers, especially in rural areas, where banking services are
limited, as per the industry body.
The sector leaders predict a return of remittance after a much higher decline rate during March to mid-May.
Major
players have either started witnessing a rising curve or are expecting a
rise in the transactions. Digital transactions are on the rise as
witnessed in May 2020 and AEPS as well as UPI transactions are expected
to lead the way, said the statement.
The network of business
correspondents can be leveraged to source MSME loans which act as a fuel
in recharging the economy, it said, adding that it is a crucial
juncture for the government and other stakeholders to view
correspondents' networks favourably.
Talking about the current
situation Sasidhar Thumuluri, Chairman, BCFI said: "During COVID-19
lockdown more than 80 per cent agents have worked tirelessly to meet the
demand for money, especially enabling the withdrawal of DBTs (direct
benefit transfer) released by the government as a part of PMGKY (Prime
Minister Garib Kalyan Yojana) and other schemes.
With the gradual
opening up of the economy, the role of business correspondents will
become even more important as cash starts flowing into the system, loans
start getting repaid and new loans disbursed, said Thumuluri, who is
also the MD & CEO of Sub-K IMPACT Solutions.
Seema Prem, CEO,
FIA Global, said: "The effort and cost of servicing a customer has gone
up significantly without a corresponding increase in a Bank Mitra's
income. The BCFI requests the government to consider a fixed
remuneration of Rs 5,000 per Bank Mitra for the next six months so that
the Bank Mitras continue to remain viable and are able to provide
uninterrupted service to PMJDY customers."
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