IANS | 21 May, 2018
A law firm has filed a class-action lawsuit against Apple alleging that
MacBook and MacBook Pro's "butterfly" keyboard design is "prone to
fail".
According to a report in Forbes, Apple was hit with the
lawsuit over the design and functionality of its "butterfly" keyboard
system after a string of complaints that alleged defects in the
keyboard's design.
Law firm Girard Gibbs filed the lawsuit on
behalf of two MacBook Pro owners after nearly 25,000 people signed a
petition requesting Apple to address the problem.
The owners of these devices have complained that the "butterfly" mechanism under each key causes keys to stick and fail.
The
lawsuit also takes issue with Apple's repair process for faulty
keyboards, saying it doesn't permanently fix problems during the repair
process.
Apple first introduced its "butterfly" keyboard with the 12-inch MacBook three years ago.
Apple
claims that when a user strikes a key on this keyboard, it goes down
and bounces back with a crisp motion -- unlike the traditional scissor
mechanism.
This is not the first time Apple has been sued for its
products. Earlier this year, it was sued for deliberately making
iPhones slower.