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Australian court fines Apple for misleading customers
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Top Stories |
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IANS | 19 Jun, 2018
An Australian court on Tuesday asked Apple to pay a fine worth $6.6
million for misleading customers who bought its devices between February
2015 and February 2016.
The Australian Competition and Consumer
Commission (ACCC) filed a lawsuit in the Australian Federal Court
against Apple and its subsidiary in the country after investigating
hundreds of customer complaints regarding to the "error 53", reports Efe
news.
This technical failure disabled some iPhones and iPads after users downloaded an update to Apple's iOS operating system.
Apple
admitted that it refused to repair the devices of at least 275 affected
customers in Australia, claiming the devices had already been repaired
by a third party.
"If a product is faulty, customers are legally
entitled to a repair or a replacement under the Australian Consumer Law,
and sometimes even a refund," ACCC Commissioner Sarah Court said.
After
the ACCC notified the US-based company of its investigation into the
case, Apple implemented a programme to compensate the affected
customers, which are estimated to be about 5,000, added the government
regulator.
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Currency |
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